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A user is considered active if they are a team member with access to the platform or a learner who is assigned to active learning content, such as a course, course library, or learning path.
There is no limitation on the number of users who can use the platform simultaneously for any plan. All your team members and learners can use the platform at the same time.
If a learner has access to the course and its materials, then we charge for this learner.
Yes, if a team member has access to the platform, meaning their account is not suspended, you will be charged for this member. But if you suspend a team member’s account, they won’t be considered an active user.
Yes, if you need a full migration of your courses to EducateMe, we can provide assistance and help you adjust your learning flow on our platform. Migration assistance is available only for the Enterprise plan.
No, you can create an account and sign up.You’ll only need to add payment details after the 14-day free trial.
